3 x 6We are committed to delivering your custom products safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
All custom orders are processed after design approval and payment confirmation. Processing time typically ranges from 2–5 business days, depending on the product type and order volume. Orders are not shipped or delivered on weekends or public holidays.
Shipping Time & Delivery
Delivery timelines vary based on your location and the selected shipping method. Estimated delivery times will be shared at checkout. While we strive to meet all delivery estimates, delays may occur due to courier issues, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout based on order size, weight, and delivery location. Any applicable charges will be clearly displayed before payment.
Tracking Your Order
Once your order is shipped, you will receive a confirmation message with tracking details, allowing you to monitor your shipment until delivery.
Address Accuracy
Please ensure that the shipping address provided is complete and accurate. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date). We will review the issue and assist with a replacement or resolution where applicable.